Privacy Policy
We take your privacy seriously. Learn how we collect, use, and protect your personal information.
Last updated: February 2, 2026
At Closr, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We collect information you provide directly to us including: Account Information (name, email, authentication details via Clerk), Payment Information (processed through Square, we don't store full card details), Order History (purchase details), and Communication Data (when you contact support).
2. How We Use Your Information
We use collected information to: Provide, maintain, and improve our services; Process transactions and send confirmations; Send technical notices and updates; Respond to your comments; Monitor usage patterns; Protect against fraudulent activity; and comply with legal obligations.
3. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. This includes encryption of data in transit using TLS/SSL, secure database hosting, regular security assessments, and limited access by authorized personnel only.
4. Your Rights
Depending on your location, you may have rights including: Access (request a copy of your data), Correction (request corrections), Deletion (request data deletion), Portability (transfer data), and Objection (object to processing). Contact us at {config.contactEmail} to exercise these rights.
5. Cookies and Tracking
We use cookies and tracking technologies to: Authenticate users; Remember preferences; Analyze traffic; Improve services. You can control cookies through browser settings, but disabling them may affect functionality.
6. Third-Party Services
We use trusted third-party services: Clerk for authentication, Square for payment processing, PostgreSQL for secure storage, and Vercel for hosting. These services have their own privacy policies governing their data practices.
7. Data Retention
We retain personal information for as long as necessary to provide services and comply with legal obligations. You can request deletion of your data at any time, subject to legal requirements and active subscription status.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If we learn that a child under 13 has provided information, we will delete such information promptly.
9. Data Breach Notification
If we discover a security breach that compromises your personal information, we will notify you by email within 30 days. We will also inform relevant authorities as required by law.
10. International Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.
11. Changes to Privacy Policy
We may update this privacy policy at any time. We will notify you of significant changes by email or by posting the updated policy on our website. Your continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at {config.contactEmail}. We will respond to your inquiry within 30 days.